Also, if you have VPN, firewall, antivirus, or something changing the display please try disabling it temporarily to see if that allows the connection to Duo to succeed and/or allows the prompt. I'm not sure what "screen" you're even referring to. Dual Messenger auf dem Galaxy Smartphone. to disable Galaxy Store App on Samsung Phones (notifications) including the latest Samsung. That might help identify what we're looking for, since we haven't seen something like this ourselves. Fully close (double-tap home button and swipe up) Duo Mobile. Just be sure not to post anything sensitive, as this is a public forum. To include it in your reply, simply click the document button in the top of the comment field, and select the file you wish to share: Could you please clarify what you're seeing? If it's simpler, take a screenshot of this. Name: Samsung Galaxy J7 Duo Mobile Back Cover & Cases Product Name: Samsung Galaxy J7 Duo Mobile Back Cover & Cases Material: Silicon Brand: Others. But without more information it's hard to say for sure. Sometimes this is Samsung's custom options, but it's also not unheard of to have 3rd party "security" software and settings that modify the UI or filter communications cause something like that either. Download APKPure APP to get the latest update of Duo Mobile and any app on Android The description of Duo Mobile App Duo Mobile works with Duo Securitys two-factor authentication service to make logins more secure. :) What we most often see with Samsung devices is that some other software interferes with things like this - both from a networking perspective and with the UI. I'm not sure it's a "regression" since we'd be probably be hearing from everyone else using Duo with 1Password for Android, but it's certainly worth exploring why this is happening on your devices.
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